carsA survey conducted by the Ministry of Commerce and Industry shows that a whopping 61% car owners are not satisfied with the services provided by car dealerships.

While 28% of the participants were satisfied to an extent, only an abysmal 11% expressed satisfaction with the customer services, reported Akhbaar24.

According to the ministry’s website, the car dealerships will be provided the report of the survey in an attempt to monitor and improve services of car dealerships and their agents within the kingdom.

The Ministry of Commerce and Industry conducts this survey twice a year whiling aiming to monitor serviced offered by car dealerships and to check the level of customer satisfaction.